Liability Disclaimer & Client Acknowledgment

Cenra Solutions

Client Name: __________________________
Date: ___ / ___ / 20___
Service Date (if different): ___ / ___ / 20___
Technician: __________________________

IMPORTANT – Please Read Before We Begin

Technology is messy. Sometimes devices are already damaged, data is corrupted, or things break unexpectedly during repair. This document is here to make sure we're all on the same page before service begins.

Acknowledgment of Risks

By signing below, you acknowledge and agree that Cenra Solutions is not responsible for:

Pre-existing hardware issues
Software corruption or virus damage
Loss of data during repair or upgrade
Equipment failures that occur during or after service unless caused by gross negligence

You are responsible for:

Backing up your data before service
Informing us of any known issues or concerns in advance
Ensuring you have valid licenses for all software you request assistance with

We will do our best to protect your data and equipment during service, and we’ll always be transparent if we believe there's a risk.

Client Instructions (Optional)

If you have special instructions (e.g., “Don’t touch drive D,” or “Only use specific tools”), please list them here:

Acknowledgment & Consent

I have read and understood this disclaimer. I authorize Cenra Solutions to perform the agreed-upon services and accept the risks described above.

Client Signature

Date